Frequently Asked Questions.
1. Where are your pots made?
All of our garden pots are meticulously handcrafted in Europe. We take pride in the skilled craftsmanship that goes into creating each unique piece.
2. What is the estimated delivery time?
The delivery time for our handcrafted pots is typically 7 to 10 days. We strive to ensure that your order reaches you promptly while maintaining the quality and integrity of our products.
3. Is shipping free?
Yes, we offer free delivery on all orders. Our commitment is to provide you with a seamless shopping experience, including complimentary shipping.
4. Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery until it reaches your doorstep.
5. What if my pot arrives damaged?
We take great care in packaging our products, but if your pot arrives damaged, please contact our customer support team within 48 hours of receiving your order. We will guide you through the return or replacement process.
6. Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please contact us via email to confirm estimations.
7. Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours of placement. Please reach out to our customer support team promptly if you need assistance with any changes.
8. Are your pots suitable for outdoor use?
Absolutely! Our garden pots are designed to withstand outdoor conditions, providing durability and style to enhance your outdoor spaces.
9. How do I care for my garden pot?
Each pot comes with care instructions to ensure its longevity. Generally, regular cleaning will keep your pot looking its best.
10. Can I return my purchase?
Yes, we accept returns within 30 days of delivery subject to conditions.
For any further inquiries, feel free to contact our customer support team. We're here to make your gardening experience with "Pots and More" enjoyable and hassle-free.